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We're monitoring in case it reoccurs.  We're sorry for any disruptions.","created_at":"2025-06-10T17:58:38.645-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-10T17:58:38.645-07:00","display_at":"2025-06-10T17:58:38.645-07:00","deliver_notifications":true,"tweet_id":null,"id":"1ygn0dyc02xq","incident_id":"dlpdng2xyvpq","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Scratchpad is currently impacted by an intermittent Salesforce outage. We know how disruptive this is, and we're truly sorry. 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We are closely monitoring the situation, and will post regular updates.","created_at":"2022-02-24T09:01:36.555-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-02-24T10:05:44.629-08:00","display_at":"2022-02-24T09:01:36.000-08:00","deliver_notifications":true,"tweet_id":null,"id":"n6dhw0r131l8","incident_id":"l04c653nz4zk","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"major_outage"},{"code":"xmbgh6f0zz95","name":"Scratchpad Workspace Web","old_status":"operational","new_status":"major_outage"},{"code":"wwykzgfp5m4l","name":"Scratchpad Workspace Chrome Extension","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Scratchpad Chrome and Web","created_at":"2019-08-08T12:09:23.747-07:00","updated_at":"2025-10-21T06:42:31.504-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"ptqcdbpvnrq6","page_id":"8jhndx1y2wmv","group_id":null},{"status":"operational","name":"Scratchpad Workspace Web","created_at":"2020-12-30T08:29:17.982-08:00","updated_at":"2022-08-23T18:25:42.842-07:00","position":3,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000-08:00","id":"xmbgh6f0zz95","page_id":"8jhndx1y2wmv","group_id":null},{"status":"operational","name":"Scratchpad Workspace Chrome Extension","created_at":"2020-12-30T08:30:02.691-08:00","updated_at":"2022-08-23T18:25:42.859-07:00","position":4,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000-08:00","id":"wwykzgfp5m4l","page_id":"8jhndx1y2wmv","group_id":null}]},{"name":"Intermittent timeouts","status":"resolved","created_at":"2021-08-27T10:19:42.271-07:00","updated_at":"2021-08-27T13:26:00.176-07:00","monitoring_at":null,"resolved_at":"2021-08-27T13:26:00.160-07:00","impact":"major","shortlink":"https://stspg.io/c66m68tb60rg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2021-08-27T10:19:42.265-07:00","reminder_intervals":null,"id":"0rmb3sh9201n","page_id":"8jhndx1y2wmv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2021-08-27T13:26:00.160-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-08-27T13:26:00.160-07:00","display_at":"2021-08-27T13:26:00.160-07:00","deliver_notifications":true,"tweet_id":null,"id":"l16nvh8lzkng","incident_id":"0rmb3sh9201n","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We're experiencing intermittent timeouts where the application won't load. We're looking into the root cause. We apologize for the inconvenience.","created_at":"2021-08-27T10:19:42.369-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-08-27T10:19:42.369-07:00","display_at":"2021-08-27T10:19:42.369-07:00","deliver_notifications":true,"tweet_id":null,"id":"g3gh0qlzz5dy","incident_id":"0rmb3sh9201n","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Scratchpad Chrome and Web","created_at":"2019-08-08T12:09:23.747-07:00","updated_at":"2025-10-21T06:42:31.504-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"ptqcdbpvnrq6","page_id":"8jhndx1y2wmv","group_id":null}]},{"name":"Degraded Salesforce API performance","status":"resolved","created_at":"2021-02-09T13:52:45.877-08:00","updated_at":"2021-02-09T23:04:42.838-08:00","monitoring_at":null,"resolved_at":"2021-02-09T23:04:42.822-08:00","impact":"major","shortlink":"https://stspg.io/ck635z3kgnx0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2021-02-09T13:52:45.846-08:00","reminder_intervals":null,"id":"mkhgw5n8qkgf","page_id":"8jhndx1y2wmv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2021-02-09T23:04:42.822-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-02-09T23:04:42.822-08:00","display_at":"2021-02-09T23:04:42.822-08:00","deliver_notifications":false,"tweet_id":null,"id":"4m8t2ygg34j4","incident_id":"mkhgw5n8qkgf","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"operational"},{"code":"xmbgh6f0zz95","name":"Scratchpad Workspace Web","old_status":"operational","new_status":"operational"},{"code":"wwykzgfp5m4l","name":"Scratchpad Workspace Chrome Extension","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We're still seeing sporadic degraded performance across Salesforce apis for certain tenants. You may experience slow load times or data not loading. We're monitoring the APIs and will update you as we learn more.  Our apologies for the inconvenience.","created_at":"2021-02-09T13:52:45.955-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-02-09T13:52:45.955-08:00","display_at":"2021-02-09T13:52:45.955-08:00","deliver_notifications":true,"tweet_id":null,"id":"vffvjv6tyy2g","incident_id":"mkhgw5n8qkgf","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"operational"},{"code":"xmbgh6f0zz95","name":"Scratchpad Workspace Web","old_status":"operational","new_status":"operational"},{"code":"wwykzgfp5m4l","name":"Scratchpad Workspace Chrome Extension","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Scratchpad Chrome and Web","created_at":"2019-08-08T12:09:23.747-07:00","updated_at":"2025-10-21T06:42:31.504-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"ptqcdbpvnrq6","page_id":"8jhndx1y2wmv","group_id":null},{"status":"operational","name":"Scratchpad Workspace Web","created_at":"2020-12-30T08:29:17.982-08:00","updated_at":"2022-08-23T18:25:42.842-07:00","position":3,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000-08:00","id":"xmbgh6f0zz95","page_id":"8jhndx1y2wmv","group_id":null},{"status":"operational","name":"Scratchpad Workspace Chrome Extension","created_at":"2020-12-30T08:30:02.691-08:00","updated_at":"2022-08-23T18:25:42.859-07:00","position":4,"description":null,"showcase":true,"start_date":"2020-12-30T00:00:00.000-08:00","id":"wwykzgfp5m4l","page_id":"8jhndx1y2wmv","group_id":null}]},{"name":"Partial outage on Salesforce","status":"resolved","created_at":"2021-02-09T10:33:57.627-08:00","updated_at":"2021-02-09T11:26:26.752-08:00","monitoring_at":null,"resolved_at":"2021-02-09T11:26:26.740-08:00","impact":"minor","shortlink":"https://stspg.io/0zx5k49lb8fm","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2021-02-09T10:33:57.622-08:00","reminder_intervals":null,"id":"nbj4pmx4dj67","page_id":"8jhndx1y2wmv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2021-02-09T11:26:26.740-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-02-09T11:26:26.740-08:00","display_at":"2021-02-09T11:26:26.740-08:00","deliver_notifications":true,"tweet_id":null,"id":"p1q2r0mcp7y0","incident_id":"nbj4pmx4dj67","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Some users may be experiencing problems connecting to Salesforce.","created_at":"2021-02-09T10:33:57.698-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2021-02-09T10:33:57.698-08:00","display_at":"2021-02-09T10:33:57.698-08:00","deliver_notifications":true,"tweet_id":null,"id":"dllz5q2fh9wc","incident_id":"nbj4pmx4dj67","custom_tweet":null,"affected_components":[{"code":"ptqcdbpvnrq6","name":"Scratchpad Chrome and Web","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Scratchpad Chrome and Web","created_at":"2019-08-08T12:09:23.747-07:00","updated_at":"2025-10-21T06:42:31.504-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"ptqcdbpvnrq6","page_id":"8jhndx1y2wmv","group_id":null}]},{"name":"Salesforce api performance degradation","status":"resolved","created_at":"2021-02-09T09:15:05.551-08:00","updated_at":"2021-02-09T09:55:14.517-08:00","monitoring_at":null,"resolved_at":"2021-02-09T09:55:06.213-08:00","impact":"major","shortlink":"https://stspg.io/clm84c9wzcp0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2021-02-09T09:15:05.527-08:00","reminder_intervals":null,"id":"bndgbtykqqnj","page_id":"8jhndx1y2wmv","incident_updates":[{"status":"resolved","body":"Salesforce apis appear to be back to normal and Scratchpad should be functioning correctly now.  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}