All Systems Operational

About This Site

Welcome to Scratchpad's status page.

We continuously monitor the status of Scratchpad. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions:
• "Operational" means that the system is behaving normally
• "Degraded" means some customers may be seeing slow performance
• "Minor Outage" implies a small percentage of customers are experiencing significantly reduced functionality
• "Major Outage" implies most customers are experiencing significantly reduced functionality

If you are experiencing problems with Scratchpad and do not see a notice posted, please send us an email at support@scratchpad.com.

Scratchpad Chrome and Web Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020
Resolved - A background process slowed our database down for ten minutes. Performance should be back to normal and we will look into how to prevent this in the future.
May 18, 11:04 PDT
Update - We are continuing to investigate this issue.
May 18, 10:55 PDT
Investigating - We're actively investigating slow response times across the app.
May 18, 10:54 PDT
May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
Resolved - We've released a fix for the cursor jumping issue.

Please update to the latest version of Scratchpad to get the fix.

You can do this here:
https://help.scratchpad.com/en/articles/2766166-updating-to-the-latest-version-of-scratchpad

Or email us for help:
suppport@scratchpad.com

We're sorry for the disruption.

Thank you.
May 14, 09:33 PDT
Investigating - We're currently investigating an issue where when typing in notes the cursor jumps to another spot in the note.
May 14, 08:43 PDT
May 13, 2020

No incidents reported.